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How do I gather and respond to customer feedback?

Learn how to gather insights from your users, buyers and stakeholders and use this feedback to help your business improve.


Launching a new venture, product, or service line? Expanding to a new market? Every new initiative can gain value from market validation and, if needed, iteration. The insights from your most critical users, buyers, and stakeholders are best learned early, and access to their insights can (and should!) be built into your ongoing process. 

This content was created by an entrepreneur for entrepreneurs. Ramona Ramadas is the Founder and CEO of New Trails Navigators which improves the health of communities by training and deploying Peer Health Navigators. You can get in touch with Ramona at Ramona.Ramadas@newtrailsnavigators.org.

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