{"id":649,"date":"2022-01-26T15:29:18","date_gmt":"2022-01-26T22:29:18","guid":{"rendered":"https:\/\/tdr.entrepreneurship.asu.edu\/?p=649"},"modified":"2022-08-24T09:39:55","modified_gmt":"2022-08-24T16:39:55","slug":"how-do-i-gather-and-respond-to-customer-feedback","status":"publish","type":"post","link":"https:\/\/entrepreneurship.asu.edu\/training-and-development-resources\/course\/how-do-i-gather-and-respond-to-customer-feedback\/","title":{"rendered":"How do I gather and respond to customer feedback?"},"content":{"rendered":"\n<p>Launching a new venture, product, or service line? Expanding to a new market? Every new initiative can&nbsp;gain value from market validation&nbsp;and, if needed, iteration. The insights from your most critical users, buyers, and stakeholders are best learned early, and access to their insights can (and should!) be built into your ongoing process.&nbsp;<\/p>\n\n\n\n<p>This content was created by an entrepreneur for entrepreneurs. Ramona Ramadas is the Founder and CEO of\u00a0<a href=\"https:\/\/www.newtrailsnavigators.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>New Trails Navigators<\/strong><\/a>\u00a0which improves the health of communities by training and deploying Peer Health Navigators. You can get in touch with Ramona at Ramona.Ramadas@newtrailsnavigators.org.<\/p>\n\n\n\n<p>This module is available in English and Spanish:<\/p>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n\t<div class=\"uds-button \">\n\n\t\t\t\n\t\t\t<a href=\"https:\/\/training.entrepreneurship.asu.edu\/your-product-or-service\/how-do-i-gather-and-respond-to-customer-feedback\/en\/index.html\" class=\"btn  btn-maroon \" data-ga=\"Get started\" data-ga-name=\"onclick\" data-ga-event=\"link\" data-ga-action=\"click\" data-ga-type=\"internal link\" data-ga-region=\"main content\" data-ga-section=\"button\"  target=\"_blank\" target=\"_blank\" rel=\"noopener noreferrer\" >Get started <\/a>\n\t\n\t\t<\/div>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n\t<div class=\"uds-button \">\n\n\t\t\t\n\t\t\t<a href=\"https:\/\/training.entrepreneurship.asu.edu\/your-product-or-service\/how-do-i-gather-and-respond-to-customer-feedback\/es\/index.html\" class=\"btn  btn-maroon \" data-ga=\"Empieza\" data-ga-name=\"onclick\" data-ga-event=\"link\" data-ga-action=\"click\" data-ga-type=\"internal link\" data-ga-region=\"main content\" data-ga-section=\"button\"  target=\"_blank\" target=\"_blank\" rel=\"noopener noreferrer\" >Empieza <\/a>\n\t\n\t\t<\/div>\n\n\t<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"Learn how to gather insights from your users, buyers and stakeholders and use this feedback to help your business improve.","protected":false},"author":13,"featured_media":650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[33,29,25,31,22,16],"tags":[],"class_list":["post-649","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-resource","category-ready-set-start","category-self-paced","category-skillset","category-tool-or-template","category-your-product-or-service"],"uds_featured_image":{"id":650,"alt_text":"Three people, two women and one man, sitting at a table looking at a computer.","caption":"210818.Brand-PBC-1968\n\n\nPhoto by Andy 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